We believe you should own something real. That’s why HM Watches experts verify each item and we promise 100 percent authenticity, or your money back.
At HM Watches, we understand that the decision to purchase pre-owned jewelry and watches over the internet can feel risky. These are significant purchases, and as a buyer, you need to have comfort that you are getting fair value for your money. HM Watches therefore promises that if you are not fully satisfied with the authenticity of your purchase, HM Watches will accept a return of the item and refund your money back, no questions asked.
Before an item you purchase is delivered to you, the seller first provides it to HM Watches. Expert gemologists and watch experts will examine the item and any associated documentation to determine if the item is authentic. If HM Watches believes that an item is not authentic, it will cancel the transaction, refund your money, and return the item to the seller. If HM Watches believes that an item is authentic, the transaction will proceed, and you will receive a HM Watches Report attesting to the professional opinion that the item is authentic. If you are not satisfied that the item is authentic, simply return it to HM Watches and we will refund your money to you – no questions asked. It’s that simple!
HM Watches is not partnered or affiliated with any of the brands for the items available on the HM Watches site, and HM Watches is not an authorized dealer for any of these brands. HM Watches is a marketplace allowing owners of jewelry and watches to re-sell them to buyers. However, when necessary or advisable, HM Watches cooperates fully with brands to prevent counterfeiting. This assistance may include revealing contact information of sellers who HM Watches believes are offering inauthentic or counterfeit items. HM Watches’s authentication and valuation processes are conducted by HM Watches’s gemologists and watch experts. The brands and/or manufacturers of items available on HM Watches are in no way involved with HM Watches’s authentication or valuation processes, and have no responsibility for products sold through the HM Watches site. All trademarks appearing on the HM Watches site are the property of their respective owners.